Fill in your details below, review the terms, then download your copy as a PDF or send it to your email.
1. Parties
This Dispatch Service Agreement ("Agreement") is entered into between [Legal entity name], a New York corporation, doing business as USA ONE CALL DISPATCH ("Dispatcher"), and the motor carrier or owner-operator identified below ("Carrier").
2. Scope of Services
Dispatcher agrees to provide Carrier with truck dispatching services, which may include load search, rate negotiation, load booking, broker communication, load tracking, rate confirmation and paperwork support, invoicing support, and access to Dispatcher's client application and reports ("Services").
3. Agent Only — No Liability
Dispatcher acts solely as Carrier's dispatching agent. Dispatcher is not a motor carrier, freight broker, or shipper, and does not take possession of, transport, or control any freight. Carrier remains the sole party responsible for the transportation of every load. To the maximum extent permitted by law, Dispatcher assumes no liability for cargo loss or damage, delays, accidents, detention, fines, chargebacks, non-payment by brokers or shippers, or any claim arising from the transportation of freight.
4. Carrier Responsibilities
Carrier represents that it holds and will maintain active operating authority, required insurance, and all permits and licenses needed to operate. Carrier makes the final decision to accept or decline every load, is responsible for safe and lawful operation of its equipment and drivers, and agrees to provide accurate, complete, and timely information and documents required to perform the Services.
5. Fees & Payment
Carrier agrees to pay Dispatcher a percentage of the gross revenue of each load booked by Dispatcher, at the rate agreed in writing between the parties. Fees are earned when a load is booked and are due as agreed at the time of service selection. Third-party charges, if any, are separate from Dispatcher's fees unless explicitly stated otherwise.
6. Limitation of Liability
To the maximum extent permitted by law, Dispatcher's total liability under this Agreement shall not exceed the fees paid by Carrier to Dispatcher for the specific load giving rise to the claim. Dispatcher shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of income, empty miles, or lost business opportunities.
7. No Legal, Tax or Insurance Advice
Dispatcher provides dispatching and administrative support and does not provide legal, tax, or insurance advice. Carrier is encouraged to consult a licensed attorney, accountant, or insurance professional as needed.
8. Term & Termination
This Agreement remains in effect until terminated by either party with written notice. Fees for loads already booked remain due upon termination.
9. Governing Law
This Agreement shall be governed by the laws of the State of New York, without regard to conflict of law principles.
10. Acceptance
By typing their name below and submitting this form, Carrier acknowledges they have read, understood, and agree to be bound by the terms of this Agreement.
Your download will include the details you entered above. A copy will also be available in your Client Portal once your account is set up.
